Last Updated: 1 January 2026

Score365 Privacy Policy — Your Data, Your Rights

Score365 takes your privacy seriously. This policy clearly sets out what data we collect, why we collect it, and how you can maintain full control over your information.

12 Sections Reading time: approx. 8 minutes GDPR Compliant

1 Overview

When you open an account, place a bet, or simply browse Score365, certain information comes our way. You have every right to know where that information goes, how long it's kept, and who may access it. This policy is written to answer those questions honestly and clearly.

Score365 is an internationally licensed online gaming and betting platform. We follow international standards for personal data protection and operate in alignment with GDPR principles.

This Privacy Policy applies to the Score365 website, mobile platform, and all associated services. By using the platform, you are considered to have accepted the terms of this policy.

 In Brief: Score365 never sells your personal data. It is used solely for service delivery, security, and legal compliance.

2 What Information We Collect

Score365 collects data in three main ways — information you provide directly, data collected automatically as you use the service, and information received from legitimate third parties.

Information You Provide Directly:

  • Full Name, Date of Birth, Nationality
  • Email Address & Mobile Number
  • Residential Address
  • Identity verification documents (NID, Passport)
  • Payment method details (mobile banking number)

Automatically Collected Information:

  • IP Address & Device Type
  • Browser Type & Operating System
  • Platform activity logs (login times, betting history)
  • Usage patterns via cookies and tracking technologies
  • Geolocation (for region detection)
Data Type Reason for Collection Mandatory?
Name & Date of Birth Age & Identity Verification Yes
Mobile / Email Account Communication & Security Yes
Payment Information Deposit & Withdrawal Process Yes
KYC Documents AML & Regulatory Compliance Yes
Cookie Data Personalized Experience Optional
Marketing Preferences Promotional Communications Optional

3 Purpose of Data Use

Score365 uses your data only for specific, legitimate purposes. We never use it for any other reason without your consent.

  • Service Delivery: Account creation, payment processing, and the operation of betting and gaming services.
  • Identity Verification: Verifying your age and identity and completing the KYC process.
  • Security: Preventing fraud, money laundering, and illegal activities.
  • Customer Support: Resolving your complaints and inquiries.
  • Marketing (subject to consent): Keeping you informed about promotional offers and new features.
  • Legal Compliance: Meeting the requirements of regulatory authorities.
  • Service Improvement: Analyzing usage patterns to improve the platform.

If you no longer wish to receive marketing communications, you can opt out at any time via your account settings. Essential service-related communications will remain active.

4 Data Sharing & Disclosure

Score365 never sells your personal information or shares it with third parties for commercial purposes. Information may be shared only in the following limited circumstances:

  • Service Partners: Payment processors, game providers, and technology partners receive only the data necessary to deliver services and are required to comply with our privacy policy.
  • Legal Authorities: We may be required to disclose data in response to court orders, government directives, or legal investigations.
  • AML & Regulatory Bodies: We are legally required to share certain information with licensing authorities under anti-money laundering regulations.
  • Business Transfers: In the event of a future merger or acquisition, your data may be transferred to the new owner — with the same privacy policy in place.
 Score365 never sells your personal information to advertisers or data brokers. This is a policy we do not compromise on.

5 Data Protection & Security Measures

Score365 uses industry-leading technology to keep your data secure. Security is at the core of our technical infrastructure.

  • SSL/TLS Encryption: All communication between your browser and our servers is encrypted with 256-bit SSL.
  • Database Encryption: Sensitive data at rest (passwords, payment data) is protected with one-way hashing and encryption.
  • Two-Factor Authentication: 2FA is available as an extra layer of security for your account.
  • Regular Security Audits: Third-party cybersecurity experts conduct regular audits of our systems.
  • Access Control: Only authorized personnel can access your data, strictly within the limits required.
  • Breach Notification: In the event of a security breach, we will notify affected members within the legally required timeframe.

While we maintain the highest security standards, no digital system is 100% impenetrable. We encourage you to keep your password confidential and report any suspicious activity to us immediately.

6 Cookies & Tracking Technologies

The Score365 website uses cookies — small text files stored on your device that help improve the quality of our service.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the platform.

7 Your Data Rights

You have full control over your personal information on Score365. You may exercise the following rights at any time:

Right to Access

You have the right to know what information we hold about you and to receive a copy of it. Submit a request to our support team and it will be fulfilled within 30 days.

Right to Rectification

If any of your information is incorrect or outdated, you can request a correction via your account settings or by contacting support.

Right to Erasure

In certain circumstances, you may request that your data be deleted. However, some data must be retained for a specified period due to legal obligations.

Right to Restrict Processing

You can choose to restrict how your data is used for specific purposes — particularly when it comes to marketing communications.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format.

Right to Object

You have the right to object to certain types of data processing — particularly direct marketing.

To exercise these rights privacy@score365.onlEmail us and we will respond within 30 days.

8 Children's Privacy

Score365 strictly refrains from providing services to anyone under 18. We do not knowingly collect personal information from minors.

Age is verified at registration, and KYC documents are requested in cases of suspicion. If we become aware that a minor's information has been collected by mistake, the account will be closed immediately and all associated data will be deleted.

 If you are aware of a minor using Score365, please notify us immediately at support@score365.onl.

9 Third-Party Links & Services

The Score365 platform integrates services from game providers and payment partners. These third parties operate under their own privacy policies, which are outside Score365's control.

Our key technology partners include Evolution Gaming (Live Casino), Pragmatic Play (slots and live games), Ezugi, and local mobile banking partners. All partners are contractually bound to uphold our data protection standards.

We recommend reading the privacy policy of any third-party service before accessing it.

10 Data Retention Period

Score365 does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations.

  • Active Account Data: For as long as your account remains active.
  • KYC Documents: At least 5 years after account closure, as required by law.
  • Transaction Records: A minimum of 7 years, in accordance with AML regulations.
  • Betting History: 3 years after account closure.
  • Customer Support Contact: 3 years.
  • Cookie Data: Up to 1 year, depending on the cookie type.

Once the retention period expires, data is securely deleted or fully anonymized.

11 Changes to the Privacy Policy

Score365 may update this Privacy Policy at any time. For significant changes, members will be informed in advance via email or platform notification.

  • You will be notified at least 7 days before any changes take effect.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • The date of each update will be noted at the top of the page.

We recommend checking this page regularly.

12 Contact & Data Protection Officer

For any privacy-related questions, requests, or concerns, please reach out to our data protection team:

  • Privacy Email: privacy@score365.onl
  • General Support: support@score365.onl
  • Live Chat: Available 24/7 on the platform
 Maximum response time for privacy-related requests: 30 Business Days. Complex requests may require up to an additional 60 days — you will be notified in advance if this applies.

How Score365 Protects Your Data

256-Bit SSL Encryption

Every connection you make is secured with bank-grade encryption, keeping your data safe at every step of its journey.

Access Control

Your data is accessible only to a limited number of authorized staff. All access is logged and audited.

Regular Security Audits

Third-party cybersecurity specialists regularly audit Score365's systems, including penetration testing.

Encrypted Database

Sensitive data stored on our servers is encrypted separately. Even in the event of a database breach, the information will remain unreadable.

Your Controls

View, correct, or delete your data — the choice is yours. Manage it all directly from your account settings.

No Sale of Data

Score365 never sells your information to advertisers or data brokers. This is a core principle we do not compromise on.

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