Score365 Responsible Gaming Commitment

Responsible Gaming — For Fun, not addiction

Score365 believes gaming is a form of entertainment, not a way of life. We want every member to play mindfully, stay safe — and seek help whenever needed.

💛 Score365's Promise

We don't just provide a service — we provide it consciously. The mental and financial wellbeing of every member matters more to us than any business target. Responsible gaming is the foundation of our platform, not an add-on.

What is responsible gaming and why does it matter?

Responsible Gaming means enjoying gaming consciously, with a plan, and within your own limits. At Score365, responsible gaming is a core principle — we always want our members to play for fun, not under pressure.

Online gaming is growing rapidly in Bangladesh, with people of all ages — from younger generations to older adults — now taking part in online betting and games. In this environment, Score365 is committed to ensuring that no user on the platform is ever put at risk.

Gaming addiction is a real issue. Research shows that a portion of all gamers are at risk of losing control at some point. Score365 identifies these risks early and has preventive measures in place. Using our tools means you stay in control at all times.

The core of responsible gaming is accepting losses without despair, staying level-headed after wins, and always playing within your set budget. Score365 helps you build that mindset.

Our platform offers a range of tools you can configure yourself — how long you play, how much you spend, and how long a break you need. These aren't just written rules; they're technology that actually works.

Score365's Responsible Gaming Tools

These tools can be set and adjusted at any time from your account settings.

Most Popular
Deposit Limit

Set your own daily, weekly, or monthly deposit caps. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Session Time Limit

Set a maximum time limit for each gaming session. Once the time is up, the system will automatically sign you out.

Loss Limit

If you exceed your loss limit, the platform will warn you or automatically stop your betting. This is the most effective way to keep losses in check.

Cooling-Off Period

Take a break from gaming for anywhere between 24 hours and 30 days. During this period, your account remains active but all betting and gaming activity will be suspended.

Important
Self-Exclusion

If you need a long-term break from gaming, you can fully close your account for anywhere between 3 months and 5 years. Reopening your account during the exclusion period is not possible.

Reality Check

The system will periodically show pop-ups indicating how long you've been playing and your net win or loss for the session — a simple way to stay aware.

Setting Your Limits — An Example
Daily Deposit Limit৳ 1,000 / ৳ 2,000
Weekly session time4 hours / 10 hours
Monthly Loss Limit৳ 3,500 / ৳ 5,000

Recognise the Warning Signs

If you notice the signs below, it may mean gaming has gone beyond fun and become a problem. Catching it early makes it easier to address.

1
Gaming to chase losses

"Just a little more and I'll win it back" — if this thought keeps coming back, it's a serious warning sign.

2
Spending beyond your planned budget

You tell yourself "just this once" but end up spending far more than intended.

3
Losing focus on family or work

You're so absorbed in gaming that you're losing focus on family, friends, or work.

4
Lying about gaming

A tendency to hide from family or friends how long you play or how much you spend.

5
Emotional Distress

Feeling restless, anxious, or irritable when not playing — unable to feel normal without gaming.

6
Gaming with borrowed money

A tendency to borrow or take on debt beyond your regular income in order to fund gaming.

Check Yourself

Answer the questions below — this is purely for your own self-awareness.

Did you spend more than your planned budget on gaming last month?

No, never
Sometimes
Often

Do you feel uncomfortable when you're not gaming?

No, not at all
Sometimes
Always

Is gaming eating into your family time or work hours?

No
Slightly
Noticeably affecting my life

Do you place more bets to try to recover money you've lost?

No
Sometimes
Often
 Hope you're doing well! Your gaming habits appear to be under control. Stay mindful and make use of Score365's tools.
 Time to be careful. Some concerning signs are present. Use Score365's self-exclusion or cooling-off tools, and reach out to our support team.

How to Set Limits

1
Log In to Your Account

Log in to Score365 and click on your profile icon in the top-right corner.

2
Go to the "Responsible Gaming" section

Select the "Responsible Gaming" option from the menu.

3
Choose Your Preferred Tool

Choose what you need — Deposit Limit, Session Time, Loss Limit, or Cooling-Off.

4
Set an amount and duration

Enter a specific amount or time limit. Once saved, it takes effect immediately.

5
Complete Verification

Confirm with the OTP sent to your email or SMS. Your limit is now active.

Self-Exclusion — Full Details

Self-exclusion is Score365's most powerful responsible gaming tool. If you feel you need an extended break from gaming, this tool enforces that decision firmly.

Once self-exclusion is activated, you will no longer be able to log in to Score365, place bets, or play any games. It cannot be reversed before the exclusion period ends — this is intentional, so you can't reactivate it in a moment of impulse.

  • Minimum duration: 3 months
  • Maximum duration: 5 years
  • Permanent exclusion is also available
  • No promotional emails will be sent during the exclusion period
  • Any valid balance remaining in your account will be refunded
 To activate self-exclusion, email our support team directly: support@score365.onl — we will process your request within 24 hours.

10 Golden Rules for Safe Gaming

1
Set a budget in advance

Before each session, keep your maximum spend in mind — and stick to it.

2
Walk away when you lose

Avoid the urge to chase losses. Accepting a loss and moving on is always the smarter choice.

3
Don't play when you're emotional

Avoid gaming when you're feeling angry, sad, or stressed.

4
Never play with borrowed money

Only game with money set aside for everyday entertainment.

5
Take regular breaks

Don't play for hours on end. Make it a habit to take a 10–15 minute break every hour.

6
Don't let gaming be your only source of entertainment

Sports, family, friends — give equal importance to the other sources of joy in your life.

7
Never assume a win is guaranteed

Every game is completely random. Thinking "I'm bound to win this time" is a dangerous mindset.

8
Keep out of reach of minors

Keep your device and account protected from younger members of your household.

9
Keep track of your own activity

Check your spending and time statistics regularly from Score365's history page.

10
Seek Help When You Need It

If you feel something is wrong, talk to Score365 support. Asking for help takes courage.

How Score365 Ensures Responsible Gaming

Strict 18+ Verification

Age verification is mandatory at registration. KYC may be requested for suspicious accounts. We take the protection of minors seriously and make no exceptions.

AI-Powered Risk Detection

Our system automatically detects unusual gaming patterns and alerts members when necessary.

Awareness in Bengali

All responsible gaming information is available in Bengali — raising awareness in the local language is part of our commitment.

Trained Support Team

Our support staff are specially trained to identify and address gaming-related concerns.

No ads for excluded players

No promotional offers or advertisements are sent during the self-exclusion period.

Independent Third-Party Audit

Our responsible gaming policies and technology are regularly assessed by independent organizations.

Responsible Gaming — FAQs

Yes, but if you want to increase a limit, you'll need to wait 24 hours — this is intentional, to prevent impulsive decisions in the heat of the moment. Reducing a limit takes effect immediately.

Once the exclusion period ends or your KYC verification is complete, your valid balance will be returned. Any bonus-related funds may be forfeited.

Reach out directly to support@score365.onl and describe your situation. Our team will provide confidential guidance. You can also apply for third-party self-exclusion if you prefer.

During a cooling-off period, you won't be able to participate in any bonus offers. However, we believe your health and well-being are worth more than any bonus. When you're ready to return, you'll always be welcome.
💛

Play responsibly — keep it fun

Stay safe on Score365 by using our responsible gaming tools. Register today and take control of your own limits.

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